Frequently asked questions

To help us assist you more efficiently, please read the information provided before sending your inquiry.

Yes, all our books are 100% genuine and legally sourced from trusted suppliers in the US and UK. We do not sell counterfeit or pirated copies. We are committed to transparency with our book listings. The actual condition, book edition, and other relevant information are clearly stated in each product description.

No, we do not accept book requests at this time. We only offer BookOutlet pasabuy, which is currently closed until further notice.

Our BookOutlet pasabuy service is offered seasonally and has limited slots available. Be sure to follow our Facebook Page for announcements and updates on future openings.

  • Simply browse the shop and add items to your cart.
  • Proceed to checkout when you’re happy with your selection.
  • Complete the required details during checkout.
  • Make your payment and upload your proof of payment.
  • Our team will manually verify your payment and process your order.

We currently partner with J&T Express for all local deliveries. Shipping fees are calculated based on your location and the weight and size of the items ordered, and will be displayed during checkout. Once your order has been shipped, you will receive a notification along with a tracking number so you can monitor the delivery status.

We do not offer installment payment options. We only accept online bank transfers and payments via GCash, MayaBank, GoTyme, and BPI. Full payment is required before your order can be processed and shipped.

Unfortunately, no. To ensure consistent and reliable service, all orders are dispatched through our official shipping partner, J&T Express.